About Us

Who we are and what we do.

Your trusted source for technology repair

Fast, Affordable Tablet, Laptop, Game Console and mobile Phone Repair. Your gadgets play a major role in your professional, personal and school life. When your phone, tablet, or laptop breaks you want an expert to handle the repair. That’s where we come in. With over a decade of experience in the electronics repair industry, iFix can get the job done quickly and effectively.

Experts who have seen it all

We can assure you that we have seen it all! From smartphones that have been run over by a car, to tablets that have taken a dive in a pool, we are prepared to face anything that comes our way. Every iFix technician goes through an intensive training process, and we maintain an environment of constant learning, so no device is too new, no technology too complicated.

Love

Love is where it’s at.  We believe that Love is the most important commandment in life and because of this, Love is the most important part of our business.  Love is iFix Falkirk number 1 Core Value.

The Customer

We formed iFix using this foundational core value and we believe the value of people is worth more than the value of money.  The result of putting people first will always reward the benefit of earning money.

Integrity

“Integrity is what you do when no one is watching; it’s doing the right thing all the time, even when it may work to your disadvantage.” – Shakir.  The right choice is seldom the easiest but it’s always the right one.  So in essence, we work hard to do the right thing.

Positivity

This core value is imperative to build a winning life.  People find strength, energy, confidence, and creativity when practicing being positive and optimistic.  We must embrace and execute this core value while pushing back the mediocrity of a negative outlook on life, because the truth is…Attitudes are contagious.

Customer Service

We would like to thank Shakir for putting this one into action.  We believe our customers deserve nothing less than the best so we encourage working a little harder and going a little farther to show our customers that we truly want to WOW them.

Always Prepared

To grow, it’s essential to prepare and Be Ready.  Living in the moment is the key here and embracing whatever faces you with a can do attitude and the willingness to give your best in the process.

Free Diagnostic

We believe in a transparent repair process, and that starts with clear and upfront pricing. If you’re not sure what’s wrong with your device, we would be happy to diagnose it for free. Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can elect to continue with a repair, or not, the choice is always yours.

Low Price Guarantee

Getting your device repaired shouldn’t break the bank. Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5. Note, the repair price must be a regularly published price, and the offer does not apply to specials, coupons or other discounts.

Rapid Repair

From friendly and informative technicians, to online repair tracking, we make repair easy. We know how important your device is to you, so we promise to return it to you as quickly as possible, and keep you informed every step of the way. Most of our popular repairs can even be performed while you wait!

180-Day Warranty

In the rare event that you experience an issue with your repaired device, we back all our repairs with a 180-day, hassle free warranty. Not near the store you originally visited? No problem, our warranty is valid worldwide at all of our location!

Data Protection

The SmartFix team operates in line with strict data protection and privacy guidelines, so that you can rest assured that you are in safe hands when asking us to carry out iPhone repairs, iPad repairs, iPod repairs and Samsung Galaxy repairs. We are committed to delivering an unrivalled level of service to our customers.

Experienced

We are a FAMILY OWNED and operated business, and we have been in the wireless industry for over a decade.

Thousands of happy customers

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iFix believes in the simple truth that quality work produces growth and success.

Shakir - Manager, iFix